I start by meeting with the subject matter experts to understand the Registered Nurse workflow, the system steps, and what new users need to be successful in Epic. From there, I map out the training flow and create all supporting materials, including the slide deck, step‑by‑step documents, and a detailed facilitator guide to ensure consistent delivery to go with this Exercise Booklet.
I built the class in a way that mirrors real‑world tasks, making it easy for learners to connect the training to their daily work. Throughout the process, I check in with SMEs to confirm accuracy and adjust content as workflows evolve. The result is a clear, practical onboarding class that helps new users feel confident navigating Epic from day one.
(Scroll to view on the right document, or clicking to open.)
This project focused on creating a simple, easy‑to‑use job aid that walks leaders and staff through the workflow for monitoring and reviewing timecards in UKG. I started by sitting down with SMEs to understand the exact steps, decision points, and common issues users face in the system. From there, I mapped the workflow, clarified each action, and confirmed how the process should look from start to finish.
Once the workflow was clear, I translated it into a clean, visual job aid with screenshots, callouts, and short explanations that guide users through the task without overwhelming them. I refined the layout, wording, and visuals through review cycles to make sure the instructions were accurate, consistent, and easy for anyone to follow. The final job aid gives teams a reliable reference they can use during onboarding or day‑to‑day work, helping ensure timecards are reviewed correctly and on schedule for all.
(Check it out by scrolling on the right document, or clicking to open.)
EPIC Fundamentals is an introductory training module built in Articulate Rise 360 to help new users learn core Epic workflows. I designed custom graphics, interactive activities, and a scenario‑based knowledge check, including one Storyline interaction embedded directly into the course.
To build the module, I worked closely with SMEs and stakeholders to understand the workflow, outline the content, and refine drafts through review cycles. I also created supporting materials such as a quick start guide and links to internal forms. Once finalized, the module was uploaded to the LMS for pilot testing and then assigned as part of the onboarding process.
(Click below or on the image to be open a window to view the interactive eLearning.)
Content Disclosure Notice: While I’d love to showcase every detail, company policies prevent me from sharing internal content or deliverables. What you see here reflects the scope and impact of my work, without compromising confidentiality.
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